News

On Monday, January 6, the Joseph I. Lubin House began utilizing a new online reservation system, known as Star Rez. Moving forward, all overnight accommodations at Lubin House will be booked through the new system.

Access Star Rez for Lubin House here.

When you make your first reservation through Star Rez, you will be asked to create an account. You will be able to choose from two types of accounts: an administrative account, used to book reservations on behalf of someone else, or a personal account, used to book reservations for yourself.

Star Rez is currently used on campus to manage housing assignments and will soon be utilized for reservations at the University’s Minnowbrook Conference Center. The Office of the Chief Operations Officer decided to invest in the new system in order to modernize and streamline the entire ordering experience for its users. Users will be able to view all current and past reservations details directly in their account, making rebooking of past reservations a simple process.

Anyone with questions about overnight accommodations at Lubin House should contact Andrew Levy, Director, at 212.826.0324 or anlevy@syr.edu.

On Monday, January 6, Campus Catering will launch a new online ordering system, known as CaterTrax. Beginning that day, all Campus Catering and JMA Dome suites customers will place their catering orders via CaterTrax. To assist all Catering customers with the transition, the Auxiliary Services training team will offer four one-hour training sessions within the first two weeks of January.

The Catering team decided to invest in the new system in order to improve the entire ordering experience for its users:

• All activity and changes relating to a catering order are now tracked within the order, replacing the old email ticketing-based system
• Customers will be able to view all current and past order details and invoices directly in their account, making duplication of past orders a simple process
• The system offers a streamlined ordering process, which will limit miscommunication between customers and the Catering team and limit order and delivery errors
• Customers will now have the ability to save payment options (chartstrings/credit cards) within their accounts

All users are invited to attend any one of the four training sessions most convenient for their schedules. To attend, click the link below for the session you prefer and follow the prompts to register:

• Thursday, January 9, 2 p.m. – 3 p.m.

https://events.teams.microsoft.com/event/c101fe1c-941b-41b8-a910-86db7e78b5a8@4278a402-1a9e-4eb9-8414-ffb55a5fcf1e

• Friday, January 10, 10 a.m. – 11 a.m.

https://events.teams.microsoft.com/event/6b1838df-2b0e-4b8f-9514-ef16c6faa608@4278a402-1a9e-4eb9-8414-ffb55a5fcf1e

• Monday, January 13, 1 p.m. – 2 p.m.

https://events.teams.microsoft.com/event/25d7ead4-8aa8-479a-934e-248f5ec07a66@4278a402-1a9e-4eb9-8414-ffb55a5fcf1e

• Wednesday, January 15, 9 a.m. – 10 a.m.

https://events.teams.microsoft.com/event/e6426634-b0ee-4ec6-b437-918d51486248@4278a402-1a9e-4eb9-8414-ffb55a5fcf1e

Anyone with questions about the training sessions should contact Tori Budnik, Auxiliary Services Training Specialist, at vabudnik@syr.edu. Those with questions about the CaterTrax program should reach out to Campus Catering at catering@syr.edu or 315.443.3605.

As part of its comprehensive housing strategy, Syracuse University today announced its intention to pursue the development of a new full-service hotel to be constructed on University Avenue. This effort follows the University’s recent conversion of the former Sheraton Syracuse University Hotel & Conference Center into Orange Hall, a residence hall that now houses roughly 400 students. It also builds on the University’s recent acquisition of the Hotel Skyler Syracuse.

Read the full story at Syracuse University News.

As Syracuse University continues to advance its comprehensive housing strategy, later this month it will begin demolition of several structures to make way for two new residence halls. The housing strategy, first announced in February 2024, includes demolishing Marion Hall, Kimmel Hall and Dining Center, and Comstock Avenue Garage. Work on Marion and Kimmel halls will begin in December, while the demolition of Comstock Avenue Garage is expected to start in early 2025 following the permitting process. Parking Services staff will connect with each Comstock Avenue Garage permit holder directly to coordinate new parking assignments.

Read the full story at Syracuse University News.

Many campus facilities will be closed or operate at reduced hours this Thanksgiving break (Nov. 24-Dec. 1). For students who are remaining in Syracuse over break, we’ve compiled relevant information from campus partners about the hours of operation for certain student services on campus. Read on to learn more, and while you’re here, check out this companion guide detailing the activities happening in Central New York over break.

Read the full story at Syracuse University News.

As part of the previously announced transition of the Syracuse University Campus Store to Barnes & Noble College (BNC), store locations will undergo temporary closures over the next two weeks to allow for installation of new technology, staff training and other exciting changes.

The University community is asked to plan for any purchases they may need to make prior to the closings.

Read the full story at Syracuse University News.

Campus Dining is excited to announce a series of initiatives and brand-new dining options aimed at faculty and staff members, in an effort to make dining on campus as easy (and delicious!) as possible for all University community members.

Table Service Dining Now Available at Neporent Café and Dining Room

A refreshed and remodeled Neporent Café and Dining Room, located on the first floor of Dineen Hall, fully reopened to the campus community in October. Neporent offers two dining options: grab-and-go service, which is offered throughout its operating hours, and, NEW this academic year, table service dining, which is offered every weekday between 11 a.m. and 2 p.m. Guests visiting the Dining Room during that time will be required to wear business casual dress.

Read the full story at Syracuse University News.

Syracuse University has selected Barnes & Noble College (BNC), a Barnes & Noble Education company, to manage all course materials, general merchandise, retail and e-Commerce operations for the University’s Campus Store. The transition will take place gradually throughout the fall semester, with Barnes & Noble College assuming full management of the store on Jan. 1, 2025.

Read the full story at Syracuse University News.

Food safety is always top-of-mind for Ashley Leone, MA, RD, CDN, CNSC, assistant director of nutrition management and Campus Dining’s registered dietitian. She trains staff and students in nutrition and food safety, assists with recipe creation, menu development, allergen and dietary food labeling, works one-on-one with students with food allergies and special dietary needs, and provides community education.

For Leone, a key point of emphasis coming into the 2024-25 school year was improving quality choices available for gluten-free students. She hosted a series of focus groups last year for students with gluten intolerances, and she field requests for more fresh, made-to-order, hot options in addition to grab-and-go mainstays.

Read the full story at Syracuse University News.

Campus Dining begins the 2024-25 year with the grand opening of its sixth all-you-care-to-eat dining center in Orange Hall (the former Sheraton Hotel, located next to the Whitman School of Management). It is the first new on-campus dining center in 15 years, since Ernie Davis opened its doors in 2009. Orange dining center will offer a similar menu to the five other all-you-care-to-eat dining centers, with a focus on quick service for the busy lives of University community members.

Read the full story at Syracuse University News.